Website privacy

Updated November 12, 2026.

Booking and contact details

The website stores the information you provide to arrange appointments, answer enquiries and manage your account. This includes contact details, appointment times, message preferences and payment records. Please keep health information out of website forms and texts.

Appointment texts

Texting is optional. We record your mobile number, agreement to messages, text conversations with the website’s number and delivery reports. Your number and messaging information are used to provide the messages you request. They are not sold or shared with other businesses for their marketing. Cancellation-opening alerts require a separate alert request.

Reply STOP to stop texts. You can also ask Rachel to turn off reminders. Read how appointment messages work.

Services used by the website

The site uses Sites and Cloudflare for hosting and database storage, Resend for email, and Twilio when automated texting is connected. Card payments, when enabled, are handled through Stripe; the website does not store your full card details. Rachel checks Zelle receipts separately.

Optional calendar comparison

If you choose to compare calendars, Irving checks your authorized calendar availability and returns matching appointment times. Rachel’s website receives matching times, not your other event details or Google credentials. You can stop comparing and book normally. Irving privacy information.

Accounts and records

Cookies keep you signed in and connect temporary booking or calendar-comparison sessions to your browser. Staff access is restricted. Scheduling and message records remain in the practice’s system so Rachel can manage appointments and follow up.

For questions, corrections or a request concerning your information, contact Rachel.